Privacy Policy

• Account details — your name, email address and password. Passwords are handled by our login provider and stored only in encrypted (hashed) form; we never see them.
• Purchases — what you bought, when, the amount and payment status. Card, UPI and bank details are collected by our payment partners (such as Razorpay), not by us.
• What you log — workouts, meals (ingredients, protein, carbs), times, progress photos, and your 1-on-1 bookings.
• App data — your timezone (so “today” is right), notification settings, and push-notification tokens if you turn notifications on.
• Technical data — basic logs (like IP address and browser type) kept by our hosting provider for security.

• To create your account, deliver what you buy, and show your tracker, streaks and progress.
• To process payments and refunds, and meet tax and accounting rules.
• To send you notifications and emails you’ve asked for (for example, updates from influencers you follow). You can turn push notifications off anytime.
• To keep FitTribe secure and fix problems.

We don’t sell your personal data, and we don’t use it for third-party advertising.

• The influencers you buy from can see your name, email, what you bought from them, your bookings, and the workouts, meals and progress photos you log in their tribe — so they can coach you. They can’t see anything you do with other influencers.
• Service providers who run FitTribe for us, only as needed: hosting and database (Vercel, Supabase), payments (such as Razorpay), email delivery, and push-notification services (Google, Apple, Mozilla). They must protect your data.
• Authorities, when the law requires it.

• Your data is stored on secure servers operated by our providers, currently located in South Korea.
• Progress photos and paid files are stored privately and are only shown through short-lived secure links.
• We keep your data while your account is active. When you delete your account, we delete your personal data within 30 days — except payment and tax records, which Indian law requires us to keep (usually up to 8 years).

We only use essential cookies: to keep you logged in and to remember your timezone. We don’t use advertising or tracking cookies.

You can ask us to:

• give you a copy of your personal data,
• correct anything that’s wrong,
• delete your account and data, or withdraw consent, and
• nominate someone to act for you.

Email hello@myfittribe.app from your account’s email address. We reply within 7 days and complete requests within 30 days.

FitTribe is for adults. People under 18 may only use it with the consent and supervision of a parent or guardian.

If you have a concern about how your data is handled, contact our Grievance Officer at hello@myfittribe.app, or by post at Near Shiv Mandir, Dahikoti, Mayurbhanj, Odisha, 757100. We’ll acknowledge within 48 hours and resolve within 30 days.

If we change this policy in an important way, we’ll tell you in the app or by email before it takes effect.